Support

Questions, problems or ideas: write to support@adsit.work. We read every message.

Common questions

Where is my data?

On your iPhone and in your own iCloud Drive, in the Files app under iCloud Drive › Saboot. Saboot has no server, so we cannot see or recover your cases. Turn on the nightly backup in Settings › Backup and restore.

How do I capture something without choosing a case?

Tap the red Record button above the tab bar. It goes to the Inbox; file it to a case later. Touch and hold Record for video, photo or a file.

How do I add a name, ticket number or promised date?

In a note, type / and pick a field such as Name, Reference or Promised by, then type the value. A promised date also adds a to-do to the case.

The transcript is wrong. Can I fix it?

Yes. Open the exhibit, tap Edit on the transcript, or re-transcribe it in another language. The original transcript and the recording are always kept unchanged.

How do I export a case?

Open the case and tap Export. Saboot Pro shares a PDF and a ZIP of the original files, with a fingerprint for each so anyone can check nothing was changed.

How do I restore a purchase?

Settings › Saboot Pro › Restore purchases, signed in with the same Apple Account.

How do I delete everything?

Delete the app, then delete the Saboot folder in Settings › your name › iCloud › Manage Storage.